Our cancellation policy is designed to give customers the freedom to change a course booking when enough notice is given, but we do have conditions surrounding cancellations as they have an impact on other customers and our business.
Please note that we are unable to offer refunds. We will, however, do our utmost to transfer you onto an alternative course that suits you if you cannot attend the course you have booked. You may also request to transfer/sell the course to another person (who is 18yrs or over).
We will always try and help wherever possible, but please familiarise yourself with our terms of cancellation below.
Terms:
To request a course transfer you must give the School written notice (either via letter or email) of your request at least 14 days before the course start date. Unless you have received written acknowledgement from us that we have received your request you cannot consider your request delivered.
If anyone booked on a course fails to attend without prior notification there will be no option to transfer to another course at a later date.
Course Cancellation by The Sculpture School:
In the rare and unfortunate situation where a course is cancelled* (not postponed) by The Sculpture School we will provide a full refund of your course fee. *This excludes any cancellations or postponements due to ‘Force Majeure’ or Coronavirus (Covid19).